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Stephen Hedger

Stephen Hedger

Crisis Marriage Coach | Harley Street London

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The Silent Killer of Marriages: Poor Communication

A recent study reveals that 95% of couples struggle with communication issues, with only 5% excelling in this critical area. Poor communication is a leading cause of marital breakdowns, often rooted in fear, misunderstanding, emotional disconnect and poor emotional patterning.

This article explores why communication fails in relationships, the damage it causes, and how couples can improve their connection through practical steps like “The Hear & Align Method. ” This method is designed to create win-win connections whilst reducing misunderstandings, resentment and conflict.

After two decades of working with couples in crisis and studying the impact of poor communication, the results are clear: Communication problems destroy the quality of a couple’s connection.

If we can’t connect effectively, the resentments stacked over time will reduce each person’s desire to respond positively to each other, which, of course, compounds the problem.

Stacked resentments will affect their ability to be themselves in the marriage and their ability to be friends who have each other’s backs.

A poor friendship model affects their affection for each other and their intimacy at all levels.

Even the people who are still sexually connected but are not happily connected won’t have the foundation The Hear & Align Method creates.

So, couples who don’t know what to do can do their best while turning their connection into a more transactional way of living together, getting stuff done without seeing the danger a lack of emotional connection creates.

The formula is simple: No emotional security + no emotional connection = insufficient trust to develop an intimate connection.

For many couples in this place, the point of being together becomes the children. Accepting this is risky because one day soon, the children will leave home.

This couple will end up only knowing how to be the identity of workers, mums, and dads. When the children leave home, being thrust into the “husband and wife” identity can throw the individual/couple into an identity/relationship crisis.

This same crisis happens to people who retire or sell a business. The moment their old identity is no longer required, the new identity of having to be husband or wife full-time can cause massive discomfort.

The key is to know what you are doing, and sadly, many do not, so let’s go deeper to help you.

Why Communication Fails

In essence, effective communication must be rooted in both people understanding how profoundly they differ from each other.

The moment you can see your partner is nothing like you, which is how it should be, is when judgment can be swapped for curiosity.

Couples are often under the illusion that their partner actually thinks like them and should understand what they are saying. Many believe that if they don’t think the same, there is something wrong with their partner. This limited thinking always leads to significant miscommunication and massive emotional disconnects.

People firmly believe they’re being crystal clear, unaware they are not getting through to their partner, which frustrates both people.

These misunderstandings trigger reactive patterns usually fueled by emotional insecurities. Without realising it, couples may find themselves in constant defence mode, even though their partner isn’t trying to hurt them.

The True Cost of Poor Comprehension

When couples don’t address the real issues in their connection model, they fall into cycles of frustration, arguing about surface-level problems without understanding each other’s deeper needs and feelings.

Many don’t even understand their emotional needs, making the situation worse as each person blames the other.

The first step is for both people to take responsibility for their understanding of themselves and how they perceive their partner.

Communication isn’t just about talking; it’s about comprehension. Comprehension is everything because it’s the foundation of being on the same page, which means a deeper connection.

Let’s look at this in action with a few examples.

When she becomes upset about him “ALWAYS” leaving his cup on the side for her to clear up.

What is going on here? Why is there so much emotion about a cup? Is she being difficult, negative, or controlling, or is it something else?

What if her root problem is their lack of connection, which is leading her to feel unsafe?

So, if she is upset about the cup, she needs to understand what her deeper feelings are really connected to so she can be clear with him.

He needs to support his unhappy wife by becoming curious about her upset without becoming defensive about the surface problem, i.e., “The Cup.”

Knowing that the surface-level focus (the cup) has a much deeper meaning is critical for their ability to connect, and both people are responsible for understanding this.

Another example.

What if when he says, “I need some time alone”, what does he mean, and how might she hear it?

She may think he’s distancing himself emotionally from her. Maybe he doesn’t care about me anymore, or something is wrong in our relationship.

She needs to know that his needs are very different from hers in the same situation and understand that this is how he works.

Why the Misunderstanding Happens:

You see, men often seek solitude to process emotions or solve problems, which can come across as emotionally distancing. On the other hand, women tend to feel more connected through communication and closeness, so the request for space feels like a withdrawal.

These two perspectives can clash without clear alignment and comprehension, leading to hurt feelings or further disconnect on both sides.

He might feel he can never be free to be his true self, and she can feel unloved or in danger.

There are thousands of examples of this type of disconnect, and the problem is that each person is unaware because all they can see is their own perspective.

Without understanding the “Hear & Align Comprehension Model”, the couple will only hear their version of a situation, missing out on connecting with how their partner experiences the world differently from them.

The Hear & Align Comprehension Model helps both partners get on the same page quickly by focusing on understanding intent, not just words or ineffective translation.

Here are a few tips to improve your communication:

  • Mutual Understanding: Focus on what your partner feels, not just their words. This reduces misunderstandings.
  • Emotional Connection: You’ll create a deeper emotional connection by truly aligning with their feelings.
  • Conflict Reduction: When focusing on caring about your partner’s feelings, you reduce assumptions and conflicts.

Your Next Step: Take Action

Poor communication doesn’t have to ruin your marriage. Start by taking the Marriage Mastery Assessment to see where you stand and learn how to improve. If you’re ready to transform your relationship, we can help you build the connection and happiness you deserve.

There are three ways below.

• See how you score for communication in the Marriage Mastery Assessment & get the free book. Click here.

• Look out for the online relationship-building course coming soon. Click here.

• If your need is urgent, I’m now accepting applications for Private Coaching. Click here

Also, if you want to learn more about the Hear & Align Comprehension Model, I will share more in the Monday Breakthrough next week.

Marriage Communication Problems? You’re Probably Speaking Different Languages

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Stephen Hedger
Stephen Hedger
About the author:

Harley Street Expert | Founder & High Performance Coach

With two decades of experience helping couples out of crisis, Stephen the founder of The Marriage Breakthrough Program, uses his proven system for rescuing and rebuilding relationships on the edge of divorce. A trusted advisor to CEOs, entrepreneurs, and industry leaders globally, his work blends emotional intelligence with strategic clarity. Known for navigating highly complex relationship challenges, Stephen helps individuals and couples find clarity and direction when everything is at stake.

Find out more >>> The Marriage Breakthrough Program
Stephen Hedger
Latest posts by Stephen Hedger (see all)
  • What If You Knew the Exact Mistakes That Destroy Marriages? - July 8, 2025
  • “What Do You Hear When I Speak?” - July 5, 2025
  • Your Marriage Isn’t Broken — The Pattern Is. Here’s How to Fix It. - July 2, 2025

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A 30 minute call with Stephen

In a short phone conversation, Stephen was able to quickly get to the heart of what the real issue was in our marriage – and why in almost a year of working on our marriage including 10 weeks of marriage counselling through a relationship therapy organisation, we weren’t really making any progress. I found Stephen to be extremely perceptive, as well as empathetic to our situation, while being able to quickly pinpoint the real sticking point in our marriage.
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Dear Stephen
Thank you for your time to listen to my experience in my marriage. You gave me encouragement to speak out to my partner in confidence. You made me realise that sometimes the way we make comments on each other can aggravate the situation and make it worse. Your advice made me feel revived.

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Success Stories

From Battlefield to Breakthrough: How to Save Your Marriage Without a Toxic Fight.

January 31, 2025 By Stephen Hedger

Most people who come to me for help believe their marriage is broken, so their level of hope is not high. Many will have tried to fix the problems without success. These people are unaware that there is a critical mindset shift: if you don’t make it, your chances of success dramatically drop. As you […]

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We were in the process of physical separation, with my husband arranging to move out at the end of the month, and I was getting legal advice on proceeding with the divorce.  On one of those distressed and sleepless nights, I came across Stephen’s website and his blog. I was fascinated. What Stephen has written […]

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So what do you do when the trust is broken so badly that their relationship ends with them selling their family home and moving into separate homes? Most people would consider this the end, but this gentleman decided something different. He wrote to me to see if I could help. I wanted to encourage his […]

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Today’s post is about a professional couple in the UK who decided they wanted to share their experience of their tailormade program that was designed to help them out of their marital challenges. They were in crisis due to communication breakdown and infidelity. They had 12 meetings over five months to learn how to reconnect […]

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This man was in the depths of sadness; his marriage was over, but he didn’t want it to be. They had seen numerous counsellors who had all concluded the marriage was indeed over. He had lost all feelings for his wife. Due to being so stuck for so long, he had started an affair. But […]

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