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Stephen Hedger

Stephen Hedger

Crisis Marriage Coach | Harley Street London

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Ask Stephen: “When Communication Stops: How to Lead When Your Partner Shuts Down”

This is the first “Ask Stephen” where a relationship question has been submitted and Stephen has applied his 20 years of working with couples in crisis on the best first step she can take.

Her question to Stephen…

My partner and I have been together for ten years and have 2 children. Over the last ten years whenever we’ve had a problem, I want to talk, I send long texts and emails expressing my feelings and get nothing back.

Recently I found flirtatious messages on his phone to other women although I don’t think anything has happened (yet) in terms of meeting up or anything.

I got very angry and talked about breaking up and said that we need to sit down and talk but for the last month since I found the messages, he’s refused to talk and seems to have an inability to communicate. What does one do in this situation? Communication has totally broken down and my trust in him is gone.

I’m feeling betrayed, angry, upset and confused.

I’ve tried suggesting date nights, therapy, just sitting down to chat. He’s too busy with work stress apparently.

I want to repair our broken communication and be a connected happy couple again. I also need to rebuild trust after finding such messages this year and also 12 months ago when he said it was because I made him feel unattractive and he just wanted some female attention and an ego boost.

Dear J

Thank you so much for your message. Here are my thoughts for your situation.

Stephen’s Answer:

The first and most important truth here: you can’t repair communication by chasing it.

Every message, every emotional outpouring, every attempt to “talk things through” right now is reinforcing the very pattern that’s breaking you apart.

Let’s decode what’s actually happening beneath the surface.

The Hidden Dynamic

When trust is broken, two survival patterns usually collide:

  • The pursuer (you) is driven by emotional pain and seeks reassurance, clarity, or repair.
  • The withdrawer (him) feels shame, fear, or pressure, and shuts down to avoid confrontation.

You’re trying to fix connection through communication.
He’s trying to protect himself through avoidance.

And together, that creates a painful emotional loop:

The more you reach out → the more he withdraws → the more abandoned you feel → the more you pursue.

It’s not that communication is impossible, it’s that the emotional safety required for communication no longer exists.

Step One: Reclaim Emotional Leadership

You cannot rebuild the relationship from pain.
You can only rebuild it from power, the power to lead yourself.

That means stepping out of the role of the pursuer and reconnecting with your own Core (your values, self-worth, and identity). This is the first step in my 5C Marriage Blueprint.

Ask yourself:

  • Who do I want to be in this relationship, regardless of his actions?
  • What are my non-negotiables for respect and emotional connection?
  • What do my children need to see modelled right now, fear or strength, chaos or calm?

When you reconnect to your values, you begin to communicate from clarity instead of crisis.

Step Two: Change the Pattern, Not the Person

Stop writing essays. Stop chasing responses. They’re not being received, they’re being avoided.

Your new communication rule:

One sentence. One truth. No emotional flooding.

When you speak, let it be clean and calm:

“I care deeply about us, but I can’t keep living in a space where we’re disconnected and trust feels uncertain. I’m open to rebuilding together if we both want that, but we’ll need to start showing up differently.”

That statement does three things:

  1. It defines reality without blame.
  2. It sets a boundary, not a threat.
  3. It re-centres your power.

Boundaries are not punishments; they are clarity in motion.

Step Three: Don’t Wait for Him to Lead

Right now, he’s not capable of leading emotionally, but he can follow strength.
When your energy shifts from chasing to calm self-leadership, he will feel it. That’s when the dynamic begins to change.

You’re not fixing the marriage yet, you’re becoming the person capable of leading it out of the storm.

Only when that foundation is rebuilt can you begin to repair, restore trust, attraction, and true connection.

Final Thought

It’s important to stop chasing emotional connection from a man who is not currently available, and instead reclaim your emotional authority. That means:

  • Stop over-communicating. Speak with calm, brief clarity.
  • Reconnect with your identity. Lead from your values, not your pain.
  • Set a clear boundary without drama or threat.
  • Shift from reaction to leadership. Let your empowered energy change the dynamic.

This is not about fixing him. It’s about becoming the version of yourself who no longer tolerates emotional neglect and leads the relationship from strength.

The mission is to stop chasing connection, reclaim your emotional authority, and lead the relationship from calm strength rather than wounded reaction.

Because the wounded version of you is reactive, not strategic. You’re leading with pain, not power. That version chases, explains, pleads, and over-functions, which only reinforces the very dynamic you want to escape.

When you show up from your wounds, it teaches him that your boundaries are flexible, your emotions are unstable, and your love is conditional on his behaviour. That kills respect, attraction, and trust.

To shift the relationship, it’s important to lead from your healed identity, not your history.

Understanding this is what can change this pattern.

———————————————————-

If you found this helpful you can ask your own question.

If you would like your relationship question answered please apply now.

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Stephen Hedger
Stephen Hedger
About the author:

Harley Street Expert | Founder & High Performance Coach

With two decades of experience helping couples out of crisis, Stephen the founder of The Marriage Breakthrough Program, uses his proven system for rescuing and rebuilding relationships on the edge of divorce. A trusted advisor to CEOs, entrepreneurs, and industry leaders globally, his work blends emotional intelligence with strategic clarity. Known for navigating highly complex relationship challenges, Stephen helps individuals and couples find clarity and direction when everything is at stake.

Find out more >>> The Marriage Breakthrough Program
Stephen Hedger
Latest posts by Stephen Hedger (see all)
  • Ask Stephen: “When Communication Stops: How to Lead When Your Partner Shuts Down” - November 1, 2025
  • Disconnected for over 20 years… - October 26, 2025
  • *NEW* – Ask Stephen - October 24, 2025

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In a short phone conversation, Stephen was able to quickly get to the heart of what the real issue was in our marriage – and why in almost a year of working on our marriage including 10 weeks of marriage counselling through a relationship therapy organisation, we weren’t really making any progress. I found Stephen to be extremely perceptive, as well as empathetic to our situation, while being able to quickly pinpoint the real sticking point in our marriage.
Many thanks
Olivia

Dear Stephen
Thank you for your time to listen to my experience in my marriage. You gave me encouragement to speak out to my partner in confidence. You made me realise that sometimes the way we make comments on each other can aggravate the situation and make it worse. Your advice made me feel revived.

Kind regards

Chipo

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Recent Posts

  • Ask Stephen: “When Communication Stops: How to Lead When Your Partner Shuts Down”
  • Disconnected for over 20 years…
  • *NEW* – Ask Stephen
  • How can we tell if we are heading for divorce?
  • Four Couples. Four Turning Points. One Common Truth.

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