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Stephen Hedger

Stephen Hedger

Crisis Marriage Coach | Harley Street London

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Why Communication Isn’t Your Marriage Problem (And What Really Is)

Ask any couple in crisis what their biggest challenge is and the answer is almost always the same:

“We just can’t communicate.”

On the surface, that feels true. Every attempt to talk seems to spiral into silence, arguments, or one partner storming out of the room. But if you scratch beneath the surface, you’ll find something deeper:

It’s not communication that’s failing. It’s comprehension of the layers that influence each persons meaning machine.

Meanings create emotions so we have to be clear that the meanings are accurate.

The Filters That Distort Every Conversation

When you speak, your words don’t travel in a straight line to your partner’s heart. They get run through an entire system of mental filters, most of them unconscious. These filters distort the meaning before your partner has a chance to understand you.

Some of the most common filters are:

  • Past experiences – Old wounds shape new conversations. If your partner was criticised in the past, even neutral feedback can sound like attack.
  • Beliefs and assumptions – If you believe “I’m not good enough,” almost anything your partner says can feel like proof.
  • Emotional state – Stress, exhaustion, or anger twist meaning. “Not now” from a calm partner is a request for space. From a stressed mind, it’s heard as rejection.
  • Identity roles – The “CEO self” listens differently than the “husband self.” If you stay in work mode at home, you’ll hear efficiency problems instead of emotional needs.
  • Values and needs – What matters most to you colours what you hear. If you value freedom, a request for closeness might sound like control.

By the time your partner hears you, they’re no longer hearing you. They’re hearing their own mind’s version of you.

The Deeper Layer: My Relationship With Myself

At the core of every communication moment is not just what you hear — it’s who you believe you are as you hear it.

  • If your self-story is “I’m failing in this marriage”, you’ll filter even gentle feedback as criticism.
  • If your self-story is “I’m not lovable”, you’ll hear requests for closeness as pressure and rejection.
  • If your identity at home is still your “work identity,” you’ll interpret emotional bids as performance reviews.

In other words: I don’t hear my partner as they are. I hear them through the story I’m living in.

This is why two people can sit in the same room, hear the same words, and walk away with completely different experiences of reality.

When your relationship with yourself is fractured, every conversation becomes a test of worth, safety, or control. When your relationship with yourself is strong, conversations become opportunities for connection, curiosity, and repair.

The Behaviours of Self-Protection

Once the filters and self-story distort meaning, the nervous system does what it’s designed to do: it protects. But in marriage, protection often looks like disconnection.

Here are the most common self-protective behaviours couples fall into:

  • Defensiveness – “That’s not true, I do spend time with you!”
  • Counter-attack – “Well, you never appreciate what I do!”
  • Withdrawal – Silence, stonewalling, or disappearing into work.
  • Minimising – “You’re overreacting, it’s not a big deal.”
  • Placating – Agreeing quickly just to end the conflict.

Every one of these is understandable, but each is toxic. Because while they protect you, they erode the very oxygen your marriage needs: safety, connection, and trust.

Why I Start With the Individual First

This is exactly why I help individuals understand their relationship with themselves before they enter any couples process.

Because here’s the reality:

  • You cannot protect yourself and protect the marriage at the same time.
  • You cannot stay defended and keep love alive.
  • You cannot both be building walls and expect connection to survive.

Two people protecting themselves from each other will always destroy intimacy. It’s impossible for love to flourish in that environment.

So the first step is helping you build a stronger relationship with yourself, one rooted in clarity, self-worth, and emotional leadership. Only then can you step into the couple’s process equipped to protect the connection, not just yourself.

A Real Example

A wife says after a long day:

“You never spend time with me anymore.”

  • If her husband hears it through his self-story, “I’m failing, I’m never good enough” — he may respond defensively: “That’s not true, I was home all weekend.”
  • If he hears it with healthy comprehension, “She feels disconnected, she needs closeness” — he can respond with care: “I get it. I’ve been distracted. Let’s plan something for Friday.”

The words didn’t change. The self-story and filters did.

The Final Word

Self-protection is instinctive. But in marriage, it’s fatal. Because the moment you defend, withdraw, or attack, you stop being teammates.

If you want a marriage that not only survives but thrives, stop obsessing over “communication problems.” Words are rarely the problem.

The real skill is comprehension – learning to hear beyond the filters, rewrite your self-story, and connect with the meaning your partner is reaching for.

That’s why the work starts with you.
Because when you stop protecting yourself and start protecting the connection, that’s when love has a chance to breathe again.

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Stephen Hedger
Stephen Hedger
About the author:

Harley Street Expert | Founder & High Performance Coach

With two decades of experience helping couples out of crisis, Stephen the founder of The Marriage Breakthrough Program, uses his proven system for rescuing and rebuilding relationships on the edge of divorce. A trusted advisor to CEOs, entrepreneurs, and industry leaders globally, his work blends emotional intelligence with strategic clarity. Known for navigating highly complex relationship challenges, Stephen helps individuals and couples find clarity and direction when everything is at stake.

Find out more >>> The Marriage Breakthrough Program
Stephen Hedger
Latest posts by Stephen Hedger (see all)
  • Why Communication Isn’t Your Marriage Problem (And What Really Is) - August 27, 2025
  • “The Untold Truth About Marriage: It Rises or Falls With Who Shows Up Each Day” - August 24, 2025
  • How to Get the Feelings Back in a Marriage - August 20, 2025

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A 30 minute call with Stephen

In a short phone conversation, Stephen was able to quickly get to the heart of what the real issue was in our marriage – and why in almost a year of working on our marriage including 10 weeks of marriage counselling through a relationship therapy organisation, we weren’t really making any progress. I found Stephen to be extremely perceptive, as well as empathetic to our situation, while being able to quickly pinpoint the real sticking point in our marriage.
Many thanks
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Dear Stephen
Thank you for your time to listen to my experience in my marriage. You gave me encouragement to speak out to my partner in confidence. You made me realise that sometimes the way we make comments on each other can aggravate the situation and make it worse. Your advice made me feel revived.

Kind regards

Chipo

Success Stories

Why does a woman that loves her husband have multiple affairs?

July 15, 2025 By Stephen Hedger

This gentleman had just found out his wife was guilty of another infidelity and was now at the end of the road. He had tried to forgive her before, but this time in terrible pain, he couldn’t see a way forward and was now planning his divorce. His wife came to me looking for a […]

From Battlefield to Breakthrough: How to Save Your Marriage Without a Toxic Fight.

January 31, 2025 By Stephen Hedger

Most people who come to me for help believe their marriage is broken, so their level of hope is not high. Many will have tried to fix the problems without success. These people are unaware that there is a critical mindset shift: if you don’t make it, your chances of success dramatically drop. As you […]

“By changing yourself, you can change a relationship… because I did!”

September 16, 2024 By Stephen Hedger

We were in the process of physical separation, with my husband arranging to move out at the end of the month, and I was getting legal advice on proceeding with the divorce.  On one of those distressed and sleepless nights, I came across Stephen’s website and his blog. I was fascinated. What Stephen has written […]

“There’s no hope in hell – I want a divorce!”

April 22, 2024 By Stephen Hedger

So what do you do when the trust is broken so badly that their relationship ends with them selling their family home and moving into separate homes? Most people would consider this the end, but this gentleman decided something different. He wrote to me to see if I could help. I wanted to encourage his […]

Marriage Crisis from Infidelity & Communication Breakdown

August 21, 2023 By Stephen Hedger

Today’s post is about a professional couple in the UK who decided they wanted to share their experience of their tailormade program that was designed to help them out of their marital challenges. They were in crisis due to communication breakdown and infidelity. They had 12 meetings over five months to learn how to reconnect […]

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  • “The Untold Truth About Marriage: It Rises or Falls With Who Shows Up Each Day”
  • How to Get the Feelings Back in a Marriage
  • 5 Dangerous Myths That Make Marital Crisis Worse
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