• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

New Clients: +44 (0)845 519 4808

Existing Clients +44 (0)20 3793 2829

Stephen Hedger

Stephen Hedger

Crisis Marriage Coach | Harley Street London

  • Marriage Breakthrough Program
  • FAQ
  • Clients Success
  • About
  • Marriage Assessment
  • Blog

Communication Coaching – Mastering The Basics

Have you ever wondered why so many couples find communication difficult? In today’s post, I’m going to share some of the basics to help you.

To start, I’m going to share the basic mechanics so you can start to see the problem quickly.

When a person shares their words, each person will hear some or most of the words that are spoken, so it sounds like it should be straightforward.

The problem starts because both people think the words exchanged are what is being assessed, but this is not true, and it’s why there is a communication breakdown.

You see, what’s being assessed is the interpretation of that exchange.

This means each person will have developed their own unique meanings and attached those meanings to the interpretation of their words. To each person, they will be convinced their translation is correct.

If you look at the diagram above, you see the problem I’m sharing.

F1 in the diagram is the actual conversation. This is what the couple think they are communicating about.

The problem is their communication is really about the “F2 translation” and the “F3 translation”, so they are not talking about the same thing at all, as each person will be reacting to their own unique translation.

So, one person can create a translation that upsets them and blames their partner. It’s why a person might say you made me feel bad, or upset or sad or angry etc. They are unaware it’s their filters that created the translation and unhappy meaning not the F1 conversation.

This means they are not communicating about what was said; they are exchanging opinions/reactions about their own translations of what was said.

So one person may say you said “XYZ”, and the other person can say, “No, I didn’t!”

One person may have good intentions, but if the other person translates their partner’s words as uncaring, a battle will appear.

You can use this diagram to understand many communication patterns.

Alignment is critical

Your starting point is to understand that your partner is likely to interpret your words differently from how you mean them.

Usually, the worse a couple’s connection, the more likely they are to become poor translators of their partner’s words.

Please don’t make the mistake of thinking based on your words; your partner will instantly understand you because you will be wrong.

Let’s look at a simple agreement model: One person may say, “I like ice cream.” They smile, agree, and get on with their day, but what if they agree for very different reasons and don’t know? 

One person likes to feel cool on a warm day, and the other remembers holidays with a favourite grandparent.

They are in agreement, but neither is going deeper into the specifics.

When couples are dating, they constantly assign very different meanings to the same things they like for very different reasons, which is why couples can struggle years after they marry.

In the ice cream example, why they are happy may feel unimportant, but what happens when the specifics become the most important part?

To expand on this question, what if one person has good intent but their partner has translated it as bad intent?

This is where conflict is born.

So, when a person does or says something with good intent and their partner translates their words as bad intent, they will naturally enter a conflict to protect their translation, intent or meaning.

Common examples

A man may look at a woman’s exchange as being overly emotional and translate this as bad, so the meaning he puts to her is that she’s badly behaved.

A wife may feel she is expressing herself clearly, but because her husband will translate her words very differently to her, she may feel he doesn’t care.

These differences can cause endless problems as each person fights to have the right translation.

What can dramatically impact each person’s meaning is a person’s emotional state at that moment.

Emotional states will affect the filters that govern a person’s interpretation and, therefore, their experience.

Changing emotional states will create powerful filters that can dramatically affect how a person’s translates a situation.

FOR EXAMPLE, a person who is struggling with trust may hear a partner say an innocent sentence like “Good morning” and respond with, “What do you mean by that?”

So, the emotional filter (or state) can dramatically affect how the person interprets any communication.

Other filters play a significant role in terms of how a person translates a situation.

  • Some people believe we all think the same, so they will predict a response and then become upset or surprised when what comes back isn’t what they expected.
  • Others have unmet expectations, which tends to cause instant bickering.
  • People can be affected by filters such as differing needs, misaligned values, distorted histories or unhelpful beliefs.
  • Others may have created filters from past upsetting experiences, and this can have a profound effect on what they hear (translate) when someone speaks, especially if they feel in emotional danger. These people can live on red alert, where it is easy for them to translate simple exchanges into attacks.

The filters listed above are all very powerful, but one filter is more powerful and confusing than any of them.

The simple fact is that men and women communicate for very different reasons in an intimate relationship, which can lead to a wide range of translation errors and negative translations.

Add that massive filter into the pot and combine it with any of the other filters listed; now, the communication model is infinitely confusing.

The Mission – Effective Translation Gains Alignment & Care

The problem I keep seeing is that couples are far too attached to their version of events. They miss the truth and become ineffective leaders of their relationships and families as negative reactions play out, leading to stacked resentments.

Some people bury their heads and refuse to see the problems, ignoring what’s really being said.

Others are so affected by fears and negative energy that all they can see is the worst of everything when they are with their partner.

I want my clients to understand the truth of what’s being said because that’s the only way the couple can grow and be successful leaders in their relationship and family.

The key skill in communication isn’t listening or speaking; it’s effective translation. So when one person speaks, they must learn how to comprehend what their partner really means when they speak.

I listen to hundreds of couples who feel misunderstood; they feel they can’t be themselves, and so they either cycle conflict or shut down, no longer seeing the point of speaking.

As you are starting to see, communication is potentially a highly complex area of a couple’s connection.

What’s great is that with a few simple shifts in understanding, couples can find new and empowering ways to connect through their words with each other.

You may now see how important it is to learn this communication skill, just like the other couples being coached on this critical topic right now.

  • About
  • Latest Posts
Stephen Hedger
Stephen Hedger
About the author:

Harley Street Expert | Founder & High Performance Coach

With two decades of experience helping couples out of crisis, Stephen the founder of The Marriage Breakthrough Program, uses his proven system for rescuing and rebuilding relationships on the edge of divorce. A trusted advisor to CEOs, entrepreneurs, and industry leaders globally, his work blends emotional intelligence with strategic clarity. Known for navigating highly complex relationship challenges, Stephen helps individuals and couples find clarity and direction when everything is at stake.

Find out more >>> The Marriage Breakthrough Program
Stephen Hedger
Latest posts by Stephen Hedger (see all)
  • What If Everything You’re Trying to Fix… Isn’t the Problem? - June 13, 2025
  • FREE Coaching: 5 Days to Clarity in Your Marriage - June 8, 2025
  • Helping Women Understand Their Husbands - June 6, 2025

Category iconCommunication,  Marriage Coaching,  Personal Development,  Save Marriage Alone






Marriage Breakthrough Client

"Working with Stephen was the most valuable 12 hours of my life. He gave me the tools to build a deeply loving, passionate relationship. His compassion, humour, and insight truly transformed me as a man."

ANDY - CEO & FOUNDER

Claim Your FREE Consultation!




Recent Posts

  • What If Everything You’re Trying to Fix… Isn’t the Problem?
  • FREE Coaching: 5 Days to Clarity in Your Marriage
  • Helping Women Understand Their Husbands
  • What to Do When Your Marriage Is Failing — Real Answers That Work
  • Betrayed by an Affair: How to Survive Infidelity and Rebuild Your Marriage
  • Husbands May Only Become What She Believes Him to Be – Mini Post
  • “I feel nothing… and he’s no idea why!” – MiniPost
  • 7 Steps For a Successful Marriage Repair Process
  • Do You Know Your Values & Why They Are So Important?
  • “Should You Give Up or Fight for Your Relationship? – Mini post
  • “Should I Stay or Go?” Why You Shouldn’t Make Big Decisions While You’re Still Suffering

Over 1300 Relationship Articles



Categories

  • A thought for Sunday (29)
  • Case Studies (2)
  • Communication (70)
  • Destructive Patterns (137)
  • Discussion (2)
  • Infidelity-Affairs (42)
  • Loss of Love (43)
  • Loss of passion (35)
  • Lost Attraction (22)
  • Marriage Coaching (433)
  • Marriage Mastery Assessment (1)
  • Masculine & Feminine (10)
  • Mini Posts (3)
  • Monday Breakthrough (2)
  • Personal Development (106)
  • Rebuilding trust (39)
  • Relationship Stories (25)
  • Retirement Crisis (6)
  • Save Marriage Alone (42)
  • Separation & Divorce (9)
  • Stop & Never – Mini Posts (54)
  • Stuck (9)
  • Testimonials (59)
  • Top 10 Popular Posts (12)
  • Uncategorized (761)

Primary Sidebar

I’m not going to ask you how you “feel", pay me to watch you argue, or try to find the person to blame.

I am looking to discover if the couple can become a team, overcome their problems together and create a dynamic that will create a loving and passionate life together.

My approach is to take you from where you are, to where you want to be… fast!

I can not recommend Stephen highly enough – he not only saved our marriage, but has improved my marriage and myself as a person.

Banker - London

Popular Posts

  • Women are struggling, but men don’t understand why
  • Built an Empire and lost a Family
  • Marriage in Limbo
  • Rebuilding Connection & Trust
  • Divorce Regret
  • Divorce Prevention
  • Resentment Stacking
  • 36 Principles For Success
  • My Wife is Aggressive
  • A Wise Old Man's Decision
  • I was in tears
  • Tourtured by the past

Do You Want
To Save Your Marriage?

Hi, I'm Stephen Hedger. I'm determined to help couples discover what their marriage is capable of with the right information. My only question is, will it be yours?

Learn more

A 30 minute call with Stephen

In a short phone conversation, Stephen was able to quickly get to the heart of what the real issue was in our marriage – and why in almost a year of working on our marriage including 10 weeks of marriage counselling through a relationship therapy organisation, we weren’t really making any progress. I found Stephen to be extremely perceptive, as well as empathetic to our situation, while being able to quickly pinpoint the real sticking point in our marriage.
Many thanks
Olivia

Dear Stephen
Thank you for your time to listen to my experience in my marriage. You gave me encouragement to speak out to my partner in confidence. You made me realise that sometimes the way we make comments on each other can aggravate the situation and make it worse. Your advice made me feel revived.

Kind regards

Chipo

Success Stories

From Battlefield to Breakthrough: How to Save Your Marriage Without a Toxic Fight.

January 31, 2025 By Stephen Hedger

Most people who come to me for help believe their marriage is broken, so their level of hope is not high. Many will have tried to fix the problems without success. These people are unaware that there is a critical mindset shift: if you don’t make it, your chances of success dramatically drop. As you […]

“By changing yourself, you can change a relationship… because I did!”

September 16, 2024 By Stephen Hedger

We were in the process of physical separation, with my husband arranging to move out at the end of the month, and I was getting legal advice on proceeding with the divorce.  On one of those distressed and sleepless nights, I came across Stephen’s website and his blog. I was fascinated. What Stephen has written […]

“There’s no hope in hell – I want a divorce!”

April 22, 2024 By Stephen Hedger

So what do you do when the trust is broken so badly that their relationship ends with them selling their family home and moving into separate homes? Most people would consider this the end, but this gentleman decided something different. He wrote to me to see if I could help. I wanted to encourage his […]

Marriage Crisis from Infidelity & Communication Breakdown

August 21, 2023 By Stephen Hedger

Today’s post is about a professional couple in the UK who decided they wanted to share their experience of their tailormade program that was designed to help them out of their marital challenges. They were in crisis due to communication breakdown and infidelity. They had 12 meetings over five months to learn how to reconnect […]

His Marriage was Over!

June 5, 2023 By Stephen Hedger

This man was in the depths of sadness; his marriage was over, but he didn’t want it to be. They had seen numerous counsellors who had all concluded the marriage was indeed over. He had lost all feelings for his wife. Due to being so stuck for so long, he had started an affair. But […]

Footer

Expert Help Available Worldwide via Zoom

For assistance from Stephen, contact his team at:

📞 +44 (0)845 519 4808



Head Office
10 Harley Street
London
W1G 9PF
United Kingdom



Recent Clients: New York, Dubai, Los Angeles, Austrailia, Japan, Germany, France, Ireland, UK, Monaco to name a few.

Stephen Hedger offers married couples in crisis across the globe a comprehensive strategic roadmap to overcome their marriage problems.

Today Stephen works with Celebrities, CEO’s, Lawyers, Bankers, Royalty, Judges, and business owners helping them transform their family and personal relationships with massive breakthroughs, seemingly against all odds.

  • Marriage Counselling Alternative
  • Cloe Hedger (Stephen’s wife)
  • Marriage Breakthrough Program
  • Individual Coaching
  • About
  • Clients Success Stories
  • Explore 1,300+ FREE life changing articles
  • FREE Marriage in Crisis Guide
  • FAQs
  • Private Diagnostic Marriage Assessment

Recent Posts

  • What If Everything You’re Trying to Fix… Isn’t the Problem?
  • FREE Coaching: 5 Days to Clarity in Your Marriage
  • Helping Women Understand Their Husbands
  • What to Do When Your Marriage Is Failing — Real Answers That Work
  • Betrayed by an Affair: How to Survive Infidelity and Rebuild Your Marriage

*Disclaimer:
Any testimonials stated on this page or on any pages on the Stephen Hedger Marriage Coach website/s are proof of our success, naturally, results may vary from person to person.

Apply For Help Here Now...

Terms & Privacy Policy      Copyright © 2025 StephenHedger.com. All rights reserved. Company No.08279028    Return to top