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Stephen Hedger

Stephen Hedger

Crisis Marriage Advisor | Harley Street London

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4 Stages for Helping Couples Out of Their Crisis

Today I going to share the 4 stage structure a person has to go through to create changes for themselves and their relationship.

Step 1. Unconscious Incompetence 
Step 2. Conscious Incompetence 
Step 3. Conscious Competence 
Step 4. Unconscious Competence

Step 1. Unconscious Incompetence 

This is the stage where the couple are unaware of what they don’t know.

Too many people think that what they know is all there is and this can lead them into repetitive stressful situations with each other.

They are usually doing their best to muddle through their problems because their knowledge is limited, but they are unaware of this.

Most will struggle unaware of what they are really dealing with and will go round in circles many can assume they are incompatible.

So it leads some to actually end their relationship totally misunderstanding the situation they are in.

Some people can sit in Step 1 though many years and many relationships.

Until a person becomes open to understanding what they cannot see they will never move to the next critical stage 2.

Step 2. Conscious Incompetence

This is where they start to see what has been hidden in their relationship all along.

They start to understand why they have been struggling as a light is now shinning on all the information they were missing from the very first day they met.

They will discover what they didn’t know about their relationship with themselves how to take control of it.

The person can start to connect to what their partners’ world looks like and how to get the best out of themselves and their partner.

They will see why they have been naturally disconnected.

Step 3. Conscious Competence 

This is where the person has learnt the root of their problems and now wants to test the theory.

They are now taking action consciously to discover the impact of a fresh approach to their problems.

This is a critical step for couples as they focus on their relationship, but this time in a way that creates connection and growth plus individual self-connection on both sides.

They are learning what works and why, but this time with their eyes opened to understanding the skills needed to effectively reconnect.

Step 4. Unconscious Competence

This is the step where the repetition of these new actions based on their new understanding is now forming a new pattern.

The pattern is a behaviour a person takes action without thought, 90%+ of our behaviours are run this way.

The difference is this time the pattern has been consciously designed to be effective and so enables a far easier connection.

This last step helps couples to now find their relationship far easier to be in, plus the pattern enables each person to become positive influencers for each other.

In tomorrow’s post, I’m going to expand on this topic so you can see why so many couples struggle.

  • You discover why by using this 4 step process I will never initially put two people in a room to discuss their problems.
  • Why what someone feels they may not accurately tell us what is really going on.
  • Why so many really don’t understand their own needs and so leave their partner guessing and failing.
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Stephen Hedger
Stephen Hedger
About the author:

Harley Street Expert | Founder & High Performance Coach

With two decades of experience helping couples out of crisis, Stephen the founder of The Marriage Breakthrough Program, uses his proven system for rescuing and rebuilding relationships on the edge of divorce. A trusted advisor to CEOs, entrepreneurs, and industry leaders globally, his work blends emotional intelligence with strategic clarity. Known for navigating highly complex relationship challenges, Stephen helps individuals and couples find clarity and direction when everything is at stake.

Find out more >>> The Marriage Breakthrough Program
Stephen Hedger
Latest posts by Stephen Hedger (see all)
  • Marriage in Crisis? Are You Wasting Your Time Trying to Save Your Marriage? - November 6, 2026
  • Case Study: By the Time She Contacted Me, She Was Already Planning Their Separation and Divorce - November 3, 2026
  • How to Talk to Each Other—Without It Turning Into Another Argument - October 29, 2026

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Stephen Hedger offers married couples in crisis across the globe a comprehensive strategic roadmap to overcome their marriage problems.

Today Stephen works with Celebrities, CEO’s, Lawyers, Bankers, Royalty, Judges, and business owners helping them transform their family and personal relationships with massive breakthroughs, seemingly against all odds.

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